Shipping policy
Shipping Overview
"We currently offer FREE shipping on all orders."
At Grunt Line, we are committed to providing a smooth and reliable shipping experience for our customers. We carefully process and dispatch orders as quickly as possible while ensuring accuracy and quality.
Order Cut-Off Time
Orders are processed Monday to Saturday.
Orders placed before 3:00 PM (Ireland Time) are typically processed on the same business day.
Orders placed after 3:00 PM, on Sundays, or on public holidays will be processed on the next business day.
Once your order has been processed and shipped, tracking information will be provided when available.
Order Processing Time
All orders are reviewed, prepared, and processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next available business day.
Shipping Time
After an order has been dispatched, delivery typically takes 3–5 business days depending on the destination and carrier operations.
Estimated total delivery time is generally 4–7 business days from the date the order is placed.
Please note that delivery times are estimates and may vary during busy periods, holidays, or due to circumstances beyond our control.
Shipping Costs
We currently offer Free Shipping on all orders.
No additional shipping fees will be charged during checkout unless otherwise stated.
Order Tracking
Once your order has been shipped, tracking information will be provided via email whenever tracking is available from the carrier.
Customers can also monitor their order status through our Track Your Order page.
Delivery Delays
While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to:
- Public holidays
- Severe weather conditions
- Customs inspections
- Carrier network disruptions
- High seasonal demand
Grunt Line is not responsible for delays caused by shipping carriers or events outside our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect or incomplete address is provided, delivery delays or additional carrier charges may occur.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible.
We will work with the shipping carrier to investigate the issue and provide assistance where appropriate.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Grunt Line
Legal Company Name: Ecometra LTD
Trading Name: Grunt Line
Registration Number: HE482772
Phone: +35794008394
Email: info@grunt-line.com
Registered Office: 19, 1st Apriliou Street,8220 Chloraka,Cyprus
Order Cut-Off Time: 3:00 PM Ireland time
Customer Service Hours :(Monday - Saturday) 8:00 AM - 7:30 PM